Fiesta Slots Casino Terms and Conditions
These Terms and Conditions set out the rules that govern your use of Fiesta Slots. They explain the relationship between us and our users, describe user responsibilities and the services we provide, and set out practical rules for playing, depositing and withdrawing. By using our site or services you agree to comply with these terms and any specific rules that apply to particular games, promotions or payment methods.
Account responsibilities
You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. Only one account per person is permitted. We may suspend or close accounts that appear to be linked, fraudulent, or in breach of these terms. You must notify us immediately if you suspect unauthorised access or misuse of your account.
Verification and security
We may require identity and address verification to allow certain services, including withdrawals. Verification documents must be genuine and match the account holder. We use verification and security checks to protect your account and to meet our legal obligations.
Eligibility requirements
To register and play you must be at least 18 years old and located in a jurisdiction where our services are permitted. We do not accept registrations from persons in territories where online gambling is restricted. You are responsible for ensuring that your use of our services complies with local laws.
Acceptable platform use
You agree to use the platform lawfully and in good faith. Prohibited behaviour includes fraud, chargebacks, bonus abuse, collusion, money laundering and any attempt to manipulate games or promotions. We reserve the right to limit, suspend or close accounts and withhold funds where we suspect abuse, illegal activity or breach of these terms.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to specific terms which will be published with each offer. Unless stated otherwise, promotions are non-transferable and may be limited to one per household. We may amend, withdraw or refuse a promotion where we reasonably suspect misuse or error. Winnings from promotional offers may be subject to wagering requirements and restrictions detailed in the applicable promotion terms.
Deposits and withdrawals
Accepted payment methods and limits are shown in the cashier. Minimum and maximum amounts, processing times and any applicable fees depend on the payment method and may vary. Withdrawals are subject to verification checks and may be delayed pending the completion of those checks. We may apply reasonable withdrawal limits and require that deposits be wagered as set out in promotion terms before funds are eligible for withdrawal.
Dispute resolution
If you have a complaint you should contact our support team in the first instance. We will investigate and aim to resolve disputes promptly and fairly. If an issue cannot be resolved between us you may seek independent advice or use any dispute resolution options available under applicable law.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified to you where required by law or our policies. Continued use of our services after changes are posted constitutes acceptance of the revised terms, so please review them regularly.