Privacy & Data Protection
This Privacy Policy explains how Fiesta Slots collects, uses and protects the personal information you provide when you register, play or otherwise interact with our online casino services in the United Kingdom. We take your privacy seriously and set out below what data we collect, why we process it and how you can manage your information.
Types of data we collect
Personal data
We collect personal information you give us when registering or verifying your account, such as your name, date of birth, email address, home address and government-issued ID when required for verification. We also process contact details you provide for customer support or security purposes.
Technical data
Technical data includes device information, IP address, browser type, operating system, device identifiers and information about how you use our site or app. This helps us maintain security, improve performance and deliver a smooth mobile and desktop experience.
Transactional data
Transactional data covers deposits, withdrawals, payment method details, bet and play history, bonus activity and account balances. We store this information to process payments, prevent fraud, comply with verification checks and meet regulatory obligations.
How we use your information
We use your data to operate your account, process payments, complete KYC checks, prevent fraud, provide customer support and communicate important account notices. We also use anonymised or aggregated usage information to improve our services and for operational reporting. We do not use your data for unrelated purposes without your consent.
Data protection practices
We protect personal information using industry-standard technical and organisational measures, including encryption, access controls and regular security reviews. Access to personal data is restricted to authorised staff and third parties who require it to deliver services. We review our security practices regularly to keep data secure.
Cookies and tracking technologies
We and our authorised partners use cookies and similar technologies to enable essential site functions, remember your preferences and provide analytics and marketing. You can manage cookie settings through your browser or our cookie banner. Disabling certain cookies may affect site functionality.
User rights
You have rights to request access to, correct or delete personal data we hold about you, and to object to or restrict certain processing where applicable under relevant data protection law. You may also request a copy of your personal data in a portable format where this applies.
Access, correction and deletion
To access, correct or delete your data, please contact our privacy team. We will respond and take action in line with applicable data protection requirements. In some cases we may retain limited information for legal, security or compliance reasons.
Information sharing and third parties
We share information with payment processors, identity verification providers, fraud prevention services and other trusted third parties who act on our behalf. We may also share data where required by law or to protect our rights. All third parties are required to safeguard your information.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page and any significant updates will be notified to your registered contact where appropriate. If you have questions or requests about your privacy, contact us at [email protected].